Do NOT believe these reviews. We have 3 cars BMW, Volvo, and a Mini Cooper. We have come here for years and yesterday set up arrangement to have the mini inspected today. Today my husband left work early because their hours are horrible for working people and when he arrived Two people were sitting there talking and said the other employee was going to do the inspection had a family emergency, they could not do it.... and told him to come back again? it's 4pm they are open until 430pm these 2 Lazy people were doing nothing ? They did not call us, there was no courtesy just refusal to their job because the other guy went home.... my husband returned Thursday took another half day and these two people were again making excuses to wait for another employee who had left on a test drive. The owner hears my husband because at this point is furious. The owner come over and these two employees start with more excuses and lie to protect themselves... and yet more lies. The owner orders them do the inspection and it passed. This fixes nothing! The lazy behavior and lack of consideration to the customers time is a serious issue. We all need our cars and we need to be able to rely on our cars I would NOT TRUST these people with my bicycle. I am taking my mini to the dealer Friday and plan to spend $3,500 on various Repairs because the dealer treats me like my time is valuable too. Oh and the owner demanded I remove my review. NO! Sometimes the truth hurts